What is OCLinks?  OCLinks is an information and referral phone and online chat service to help navigate the Behavioral Health Services (BHS) system within the Health Care Agency for the County of Orange. Callers are connected to clinical Navigators who are knowledgeable in every program within the BHS System.

This includes children and adult mental health, alcohol and drug inpatient and outpatient programs, crisis services, and prevention/early intervention programs. Once a program is identifi ed, the Navigator will make every effort to link the caller directly to that program while still on the call. The Navigators speak English, Spanish and Vietnamese, while other languages can be accommodated through translation.

When should I contact OCLinks? Anyone can call OCLinks when looking for help connecting to the County of Orange’s almost two hundred Behavioral Health programs. Callers can be someone looking for services for themselves, for family members or loved ones, or for participants in their programs seeking additional or supportive services. OCLinks’ Navigators are available Monday through Friday from 8:00 a.m. to 6:00 p.m. by phone at 1-855-OCLinks (1-855-625-4657) or by connecting online through a chat line at www.ochealthinfo.com/oclinks.


Catholic Charities of Orange County has partnered with TruConnect, a California LifeLine Wireless service company that provides free cell phones to eligible consumers. TruConnect provides free cell phones with unlimited talk and text, free activation, no contract, no credit check, no hidden fees, no bills, to all who qualify. California Lifeline is a public assistance program. You qualify for a free cell phone if you are already on any of these public assistance programs such as MediCal, SSI, LIHEAP, Section 8 Housing, CalFresh (Food Stamps), WIC, TANF, Calworks, Welfare to Work, etc. Call 714-668-1130 to arrange a meeting with a TruConnect representative.


California Department of Developmental Services is the agency through which the State of California provides services and supports to individuals with developmental disabilities.

Housing and other services Click Here Regional Services of Orange County

Orange County In-Home Supportive Services Click for brochure

Website for Supportive Services

In-Home Supportive Services (IHSS) at 714-825-3000, (Monday-Friday, 8:00 AM to 5:00 PM)

 What is a Needs Assessment?

Using guidelines developed by the California Department of Social Services, a social worker makes an assessment of your need for in-home care based on your medical condition, your living arrangement, and what assistance you may be getting from your family, friends, or available community services. The needs assessment will determine which services are authorized. You doctor may be consulted about your medical condition.

What services are available?

The following are some of the services that may be available to you through the In-Home Supportive Services Program:

  • Household and heavy cleaning, meal preparation, laundry, reasonable shopping and errands.
  • Personal care services, such as feeding, bathing, bowel and bladder care, dressing, and other services.
  • Assistance with transportation for medical appointments and health related services.
  • Paramedical Care Services

Who provides the services?

In Orange County you will hire and supervise your own provider. Your social worker will authorize the types of services to be provided and the number of hours to be paid based on the needs assessment. The actual provider payments are issued by the State of California directly to the provider.

source: http://ssa.ocgov.com/elder/ihss/needs

Additional Services for Elder and Dependent Adults

  • Alzheimer’s Orange County – provides services, education and advocacy for individuals, families, and the community affected by Alzheimer’s disease and other related memory disorders, alzoc.org. Alzheimer’s Orange County Helpline number: 844-373-4400.
  • Adult Protective Services in other states – provides the telephone numbers of Adult Protective Services in other states, eldercare.gov.
  • Council on Aging – Office of the Long-term Care Ombudsman, HICAP, Fast, and Linkages, coaoc.org.
  • Dayle McIntosh Center – provides services and advocacy for persons with disabilities, daylemc.org.
  • Human Options – provides domestic violence hotline and services, humanoptions.org.
  • In-Home Supportive Services – Provides payment for providers of elderly and persons with disabilities.
  • Legal Aid -Senior Advocacy – provides free legal services to people living at or below the poverty limit and who are ages 60-years and over, who live in Orange County, legal-aid.com.
  • Office on Aging – provides information and assistance for older adults and caregivers, Office on Aging.
  • Orange Caregiver Resource Center – provides information and support for caregivers, caregiveroc.org.
  • Orange County Behavioral Health – Office of Older Adult Services, Substance Abuse Resource Team, and Senior Health Outreach Prevention Program, ochealthinfo.com.
  • Regional Center of Orange County – provides services to persons with developmental disabilities that developed before the individual’s 19th birthday, rcocdd.com.
  • Medi-Cal – Medi-Cal benefits for aged, blind or disabled persons.
  • Medi-Cal Skilled Nursing – Medi-Cal benefits for residents of skilled nursing facilities.
  • Women’s Transitional Living Center – provides domestic violence hotline and services, wtlc.org.